What do I do if my order is damaged?

We are so sorry to hear this happened!

Since we guarantee 100% customer happiness and satisfaction, in most cases, we are able to send a replacement shipment very quickly.

Before you contact us, please kindly take a photo of your damaged item(s) and send it to us at teamakers@piquetea.com. We will forward this photo to our fulfillment center to help them prevent damages in the future.

Thank you!

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