How To Place Your First Pique Order

We're happy so happy you would like to purchase our teas! 

Please follow these instructions to purchase your first order:

1. Visit our website: www.piquetea.com.

If you are a returning customer, you can log in to your account at the top right of any page on our site.

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2. Visit our main store page by clicking Buy Pique in the top menu bar.

You can view products by subcategory (Gut Health, Calm, Fasting, Energy, or All) or select the bundles tab to view curated bundles of some of our most popular products.Screen_Shot_2019-11-13_at_2.20.50_PM.png

3. Choose your Pique teas.

Click on your desired Pique product, review product details, then click "Add to Cart." For individual cartons, choose the quantity you wish to purchase (bulk discounts are available) and order frequency ("One Time Purchase" or "Subscribe & Save"):

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4. Finish shopping and check out.

To add more items to your cart, choose "Continue Shopping." If you are ready to complete your purchase, click "Check Out."

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5. Complete shipping information and apply any relevant codes:

Be sure to double check your shipping address and review our shipping policy*

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*Order cancellations and address changes can be requested by submitting an email request to teamakeres@piquetea.com. Requests must be received before the order is shipped and are subject to our 8-hour customer service response time. 

6. Review shipping method, costs, and discounts and then select "Continue to Payment" 

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7. Complete billing finalize order.

We accept payment from Amex, Discovery, VISA, MasterCard, and PayPal. Double check your billing address, save your billing information for faster future checkouts, then select "Complete Order."

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Check your email for your order confirmation and tracking number. Your order will be processed and shipped within 1-2 business days, and you can expect to receive your teas within 3-5 business days, for domestic orders, or 14 business days for international orders. 

For further questions and or if you are experiencing shipping delays or other challenges receiving your teas, please contact our team for assistance at teamakers@piquetea.com

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