Amazon: Purchases, Policies & FAQs

Do you sell teas on Amazon?

We do! We sell our teas on Amazon from the seller account "PIQUE". 

Do you ship Prime? 

We do! 

Do your website policies apply on Amazon? 

Our main store's return and shipping policies and deals do not apply for Amazon orders. Amazon's policies and services are separate from ours, which can be accommodated through Amazon Customer Service. If you're unable to be helped through Amazon directly, contact our team at teamakers@piquetea.com for further assistance. 

What About Amazon Purchases Not From "PIQUE" (Third Party Sellers)? 

Unfortunately, we are not responsible for purchases, services, or returns made by a seller on Amazon outside of our own. These teas are sold to unknown Third Party Sellers, and we cannot account for their shipping reliability, quality control procedures on our products, or satisfaction services. We cannot fulfill refunds or returns from Third Party Sellers, which need to be handled directly with the seller who has acquired your funds from your purchase.

Can I return my teas from an Amazon purchase?

Returns and refunds on Amazon are requested and issued directly through Amazon. If you're unable to complete these actions through Amazon, contact our team to help assist with details on your situation. 

 

 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.